Shipping policy
At SleepaSloth, we are committed to providing a seamless shopping experience for our customers.
Find below our standard shipping policy for all orders placed within the UK:
Shipping Costs
Free Shipping: We offer free fast-tracked 48-hour shipping on all orders within the UK.
Shipping Times
Processing Time: Orders placed before 12 PM (Monday to Friday) will be processed the same day. Orders placed after 12 PM or on weekends/public holidays will be processed on the next business day.
Delivery Time: Once dispatched, your order will arrive within 48 hours via Royal Mail.
Tracking Your Order
All orders are sent via a tracked service, ensuring your peace of mind. Once your order has been dispatched, you will receive an email or SMS notification with an estimated date and timeframe of delivery.
Delivery Areas
We currently deliver to all addresses within the UK, including England, Scotland, Wales, and Northern Ireland. Unfortunately, we are unable to deliver to PO Boxes or BFPO addresses.
Issues with Your Delivery
If your order does not arrive within the specified timeframe or arrives damaged, please contact our customer service team at support@sleepasloth.com within 48 hours of the expected delivery date. We will work swiftly to resolve any issues.
Thank you for choosing SleepaSloth! We’re excited to help you and your little ones get the best sleep possible.